All carts should be placed at the curb on the evening prior to your collection day. When you enroll in service, you will be notified of your scheduled pick-up day(s).

Current garbage pick-up days are Monday, Tuesday or Wednesday depending on your location.

Recycling pick-ups for all customers are Thursdays.

Who we are

Holiday Schedule

2021 Thursday, Nov 25 Thanksgiving:
Recycling is moved to Friday, Nov 26. Put your recycling cart out to the curb Thursday night. The office will be closed on Thanksgiving Day.

2021 Thursday, Dec 23 Christmas Week:
Recycling is scheduled and will be collected as normal. Put your recycling cart to the curb Wednesday night.

2021 Wednesday, Dec 25 Christmas Day:
MERRY CHRISTMAS! The office is closed. Wednesday customers have been switched to Tuesday. See above

2021 Thursday, Dec 26, day after Christmas:
Recycling is scheduled and will be collected as normal. Put your recycling cart to the curb Wednesday night

2021 Tuesday, Dec 31 New Year’s Eve:
We will be picking up both Tuesday and Wednesday customers. Please put your trash cart to the curbMonday nights. As we are on a very strict timeline, we may be starting earlier than normal.

2022 Wednesday, Jan 1, New Year’s Day:
HAPPY NEW YEAR!!.. The office will be closed. Wednesday customers are switched to Tuesday. See above

If in doubt, put it out

Usually, you will get a robocall or information with your invoice if any changes in our schedule. Also, check our Facebook page.

2021 Recycling Pickup Schedule for
28405, 28411& 28429

Recycling pick-up is every other Thursday per the below schedule, except as noted. Please set your carts out the night before service to avoid being missed.

Jan 7, 21
Feb 4, 18
Mar 4, 18
Apr 1, 15, 29
May 13, 27
Jun 10, 24
Jul 8, 22
Aug 5, 19
Sep 2, 16, 30
Oct 14, 28
Nov 11, 26*
Dec 9, 23

*denotes a Friday date

2021 Recycling Pickup Schedule for
28409 & 28412

The new schedule for the zip codes 28409 and 28412 will start May 20.
We sent out a RoboCall and a Text Message Monday, May 17, and Wednesday, May 19.

May 20
Jun 3, 17
Jul 1, 15, 29
Aug 12, 26
Sep 9, 23
Oct 7, 21
Nov 4, 18
Dec 2, 16, 30

Collection Guidelines

Please follow these Simple Rules to ensure uninterrupted pick-up:

  • Have your garbage or recycling cart at the curbside, the evening prior to your pick-up day.
  • Place carts with handle facing the house.
  • Keep carts away from mailboxes, parked cars and any other object that may block access.
  • Tie and/or securely close all garbage bags to eliminate spillage.
  • Cart lid must be closed and all items placed in it to eliminate additional service charges.
  • Do not put out bulk items for pick-up unless prior service request has been submitted and scheduled.
Collection Guidelines

For safety reasons and to comply with landfill regulations, we are unable to pick-up the following items in either your garbage cart:

  • Dirt, rocks, demolition or construction debris
  • Hot Ashes
  • Paint liquids (paint cans must be dried out completely before placing them in your garbage cart)
  • Hazardous Materials
  • Chemicals or pesticides
  • Medical waste, including needles, blood products, etc.
  • Flammables
  • Tires (however you may take up to 5 tires to the New Hanover County landfill to dispose of at no charge)
  • Yard waste, including brush, trees, leaves, grass clippings, etc.

Items that can be placed in your recycling cart include:

  • Tin food cans
  • Glass bottles and jars
  • Newspaper
  • Plastic containers identified with #1 or #2
  • Magazines
  • White, colored and computer paper
  • Corrugated cardboard boxes, flattened
  • cereal and food boxes
  • Phone books with soft covers
  • Brochures, junk mail, paper bags
  • Catalogues (less than 2 inches thick)

NON Recyclable items:

  • Styrofoam
  • Dirt, rocks, demolition or construction debris
  • Hot Ashes
  • Paint liquids (paint cans must be dried out completely before placing them in your garbage cart)
  • Hazardous Materials
  • Chemicals or pesticides
  • Medical waste, including needles, blood products, etc.
  • Flammables
  • Tires (however you may take up to 5 tires to the New Hanover County landfill to dispose of at no charge)
  • Yard waste, including brush, trees, leaves, grass clippings, etc.
  • Plastic garbage bags
  • Plastic Grocery bags
  • Baby Diapers
  • Car parts
  • Clothing
  • Egg Cartons

Recycling Reminders:

  • Do not put anything in your Recycling cart that is not recyclable or it will not be picked up.
  • Remove tops and lids from all bottles, jars and plastic containers.
  • Rinse out the items before placing them in your recycling cart.
  • Styrofoam and plastic bags are not recyclable and should not be in your recycling cart.

We understand that everyone makes mistakes and/or forgets, so we will leave you a reminder note. However, repeated abuse will result in additional charges, skipped pick-up and/or service cancellation.

Recycling Reminders